MICHAEL  GREEN  –  graphic designer and all round creative

FAQ’s – Some of our common questions answered

We try to make all our packages and the whole process as simple as possible, however most customers do have a few questions or queries. In this section we try and answer the most common as best as possible…

Our Standard Package comes with everything you need to get your business noticed; looking professional, keeping customers informed and enabling them to contact you at any time.

Our Advanced Packages come with is Separate pages and is usually for a more complex type of business with many different ranges of products or services. The main benefit of additional pages and content is for Search Engine Ranking performance. The more content a website has, the better it performs on search engines. Also, by having separate pages you can target different keywords and services that you offer. Other advanced features we can provide include; customer integrations, customer logins, payment gateways, e-commerce capabilities, hidden content and much more

Our charges are very competitive and you will struggle to find the standard of our designs, bespoke with no templates or page builders for a similar cost.In most cases we have been able to take over existin g website services, improve their website design drastically, whilst saving them money by as much as 50%.

We appreciate that some businesses do not like monthly payments and prefer to pay for things outright or have annual accountancy budgets etc. Therefore, if you wish you may also pay for 12 months upfront and we offer a 5% administrative discount for these cases.

Unlike services such as Wix etc, you own both the domain name and the website. We also build the website using industry WordPress software so it’s easily transferred elsewhere, should you wish at a later date decide to move for any reason.

We provide unlimited updates to your website at no extra cost. No business stays the same, and technology is constantly evolving. Rather than having to overhaul your website every few years, to avoid displaying incorrect information or causing security risks – we update your website continuously. So you can display your latest work, latest prices and latest information at all times. We carry out all the work for you with no need to login to any complicated systems – just give us a quick call, email or message.

Yes, that isn’t a problem, and is actively encouraged. The more established a domain name, the better the results on Search Engines, as your domain name already has history with Google and is trusted.

This isn’t a problem at all. If they are built into an existing IT contract etc, you can leave them where they are. Or if we can save you some money why not transfer them across. We have migration software which creates a backup of all your old emails and moves them across to our server, so no historic emails are lost.

Our standard websites on average take between 14 and 21 days to produce and go live. This is due to the fact that all of our websites are bespoke for each individual customer. If you’re in a rush, please let us know as we can work overtime and prioritise your work. We have produced websites in a matter of days when required to do so. Obviously larger more in-depth websites will take longer, due to the extra content and work required.

As little or as much as you wish. We have built website’s in the past from just the statement “I am a builder”, where we have had to design a company logo and source all the wording and images. In comparison some customers have provided detailed instructions and diagrams for every section or page. Obviously, the more content you provide the better, as it gives the opportunity to help your website stand out, be more personalised and also consistent with your brand. When building websites, any information to understand your industry, key services and how your business operates is extremely helpful.

We will talk and communicate with you throughout the entire project. You can send your information in via Post, Email, Facebook, WhatsApp or any other service you can think of. We can also arrange conference and Zoom calls as/when/if required

We do not offer face to face meetings if this is something that you prefer. We will typically visit your business once at the start of the project to get a good feel of who and what you are about. We then communicate with you direct from the office afterwards.

A News/Blog section is a section on the website where you can display numerous separate articles relating to your business; a new customer, latest news, job vacancies – the list is endless. They tend to be text heavy posts; however, videos/images can be added also. Regular updates and blogs have been shown to have great effects on search engine rankings.

A Portfolio/Project Section is a section on the website where you can display numerous separate examples of your latest work in a visual manner. For example a tradesman might want to show before/after images of their latest construction project, or we often like to show off our latest website design. Regular updates and projects have been shown to have great effects on search engine rankings.