You’ll be contacted within 24 hours (excluding weekends and holidays). Remember that our graphic designers are available Monday to Friday from 9 AM to 5 PM.

Of course! You’ll always be working with the designer assigned to your project. They will also work with you on all future projects.

You’ll need our File Revision service if you want us to work on an existing file that requires changes to elements like the size, orientation or contents, but without us creating an original graphic design. Recreating a print file from a photo of your materials also counts as File Revision. You can ask the graphic designer assigned to your project to revise the design three times. This means you don’t have to make do with the first version we send you; you can work with the designer and request changes until we’ve sent a maximum of three different versions.

Remember that the service is tied to designing or revising a single product: if you need our help for multiple products or versions of your file, you will have to request Design Services for each one.

Request it whenever you like, either before placing your order or later on. If you wish, you can select your chosen service on the product page and then purchase both your product and the Design Service at the same time. Once you have bought your product and approved your print file you can expect delivery within the agreed time frame.

We only start printing your product once you’ve approved the print file.

Our Design Services are available for everything we do apart from Magazines, Books & Catalogues which will need to be quoted for.

If you need several versions of the same file, such as the same poster but with different dates, you’ll need to request a Design Service for each version: each version requires a separate print file, and therefore counts as a separate product.